On November 15, 2021, the Municipality of Walworth County learned that some individuals’ personal information could have been accessed when an unauthorized third party gained access to several employees’ email accounts. Walworth County promptly secured the email accounts to prevent any further unauthorized access and engaged a forensic security firm to investigate the incident and confirm the security of its email and computer systems.
Walworth County does not believe that the third party’s motivation was to access personal information contained in the email accounts and Walworth County has no indication that any such information has been used for fraud against any individual. As part of its investigation, Walworth County reviewed the email accounts for personal information. On April 4, 2022, Walworth County determined that the accounts contained personal information.
Walworth County is sending letters to all involved individuals for whom it has a valid mailing address and has arranged for complimentary identity protection and credit monitoring services for those individuals whose Social Security numbers or driver’s license numbers were potentially involved. The notice includes information on steps individuals can take to protect themselves against potential fraud or identity theft. In general, Walworth County is recommending that individuals regularly monitor credit reports, account statements and benefit statements. If individuals detect any suspicious activity, they should notify the entity with which the account is maintained, and promptly report any fraudulent activity to proper law enforcement authorities, including the police and their state attorney general. Additional information regarding identity protection can be obtained at www.ftc.gov/idtheft or by calling the Federal Trade Commission at 1-877-ID-THEFT (1-877-438-4338).
If you believe you are involved and did not receive a letter, we encourage you to call 1-800-345-0970 with any questions regarding this incident. Representatives are available Monday through Friday from 8 a.m. to 5 p.m.
Walworth County wants to assure its constituents that it is taking this matter very seriously. Walworth County deeply regrets that this incident has occurred and greatly values its constituents’ trust.