Frequently Asked Questions

  1. Do I have to be elderly or disabled to use DIAL-a-RIDE service?
  2. Why can't I get DIAL-a-RIDE service if both trip origin and destination are within Whitewater's city limits?
  3. How is DIAL-a-RIDE different from Walworth County Senior and Disabled Transportation Services?
  4. Why all of the changes in service policies?
  5. Why am I asked so many questions when I first register for service?
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  1. What is an agency fare?
  2. Why are agency fares allowed?
  3. What are initial Walworth County agency fares?
  4. Could agency fares be increased if total volume of all agency trips negatively impacts the County's ability to provide the general public a reasonable public transit option?
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