- Health and Human Services
- Behavioral Health
The Department of Health and Human Services provides confidential, comprehensive mental health and addiction services to County residents of all ages.
- Crisis Intervention: Contact Walworth County Health and Human Services at 262-741-3200 and ask to speak with a crisis worker. If you need immediate assistance, please call 9-1-1.
- Eligibility: To be eligible for ongoing services, an individual must be a resident of Walworth County.
- Fee Information: We do not discriminate on ability to pay. Costs are covered by a variety of sources such as Medicare, Medicaid and private insurance or HMO. We also provide a sliding scale fee based on ability to pay.
- Information and Referral: Crisis Intervention is available during regular business hours, 8 a.m. to 4:30 p.m, Monday through Friday, to answer questions, schedule services and to help you find the right services to meet your needs. Call 262-741-3200.
- Program Certification: All programs are certified by the State of Wisconsin.
The Outpatient Clinic provides mental health and alcohol and drug abuse services to individuals of all ages. Among these services are individual, group, and family therapy, psychiatric evaluation, consultation, and medication management, emergency mental health assessment and case management. Alcohol and other drug abuse treatment include individual and group therapy, education and evaluation services.
The Behavioral Health Division provides multiple mental health case management programs for eligible consumers struggling with a qualifying mental health diagnosis and requiring more than outpatient treatment to meet their mental health needs. Programs are considered strength based, recovery orientated with a wrap-around model. Each program has its own criteria and admission process beginning with completion of a referral for case management services. Referrals can be done by doing a walk in to Crisis Intervention during the work week or by calling 262-741-3200.
Crisis Intervention services are available to persons of all ages 24/7. Services are voluntary unless a situation presents with substantial probability of physical harm to self or others. Call 9-1-1 for any immediate safety concerns, including suicide attempts or violence. Some of the crisis intervention services provided include suicide assessment, other risk assessment, safety planning, crisis de-escalation, phone support, information and referrals, and crisis planning. Services take place in a variety of settings including Walworth County Department of Health & Human Services clinic, schools, homes, and community agencies. Each member of the crisis team is a professional trained in providing emergency mental health and addiction services to persons experiencing a crisis. To access crisis intervention services during regular business hours, call the Walworth County Health and Human Services at (262) 741-3200 and ask to speak with a crisis worker.
Operating While Intoxicated (OWI) assessments are always ordered when someone is convicted of OWI. The Behavioral Health Division serves as Walworth County’s Intoxicated Driver Program provider. This means that Walworth County Department of Health and Human Services is the only entity in the county that can complete OWI assessments and carry out the monitoring of the Driver Safety Plan.
An assessment determines the extent of the person's alcohol and/or drug abuse problem. Consumers must pay the established rate with cash or money order at the time of their scheduled appointment. Canceling or rescheduling an OWI assessment appointment must be done 48 business hours in advance otherwise the fee will increase and/or the consumer may be placed in a prepay status. To schedule an initial appointment, cancel or reschedule an appointment, call 262-741-3791.
See document OWI Assessment Information PDF for fees and additional information.
If you are not a Walworth County resident, but live in Wisconsin use the Intoxicated Driver Program Directory Listing to search for a facility in the County that you live in.
If you reside in Illinois, were cited for OWI in Illinois, or were cited on an Illinois license you will be referred to an Illinois facility. Use the Facilities Listing to locate a facility near you. Illinois DHS, Division of Alcoholism and Substance Abuse; Phone 312-814-3840, facilities listing link: