Lakeland Health Care Center
July 14th 2020
Dear Resident, Families and Resident Representatives of LHCC,
LHCC will be starting construction on our front parking lot on July 20th. For the safety of our staff and families, we will not have access to the front doors throughout the duration of this project. It is anticipated that this project will last no more than 30 days, weather permitting. Many of you drop items off for your loved ones or visit through the door and this letter will outline the change in this process while we are under parking lot construction.
New process for dropping off items. Beginning JULY 20th 2020
1. Monday – Friday please drop off items at the Health and Human Services building which is next door to LHCC. Address is 1910 County Rd NN, Elkhorn, 53121
2. Items can be dropped off from 7am – 7pm at the reception desk
3. The reception staff will assist you in placing your items in the room reserved for LHCC for this purpose. (Lake Ivanhoe room at HHS)
4. Resident’s name and date must be on the items so we know who it goes to.
5. During this time please do not bring any perishables items as no refrigeration will be available.
6. LHCC will be picking up items that have been in quarantine for 24 hours two times a day.
7. For weekend drop off, if you can’t make it during the week, items can be delivered in the LHCC back parking lot Saturday and Sunday for pick up by staff at 10am. Therapeutic Recreation will have a drop off cart out there for you and will collect personal items.
Thank you again for all your patience and understanding. I know that this has been difficult on all of you and your loved ones here at LHCC. IF you have any questions or concerns about anything in this letter please don’t hesitate to reach out to the Director of Nursing Tracy Bernardo – 262-741-3629 or myself.
Denise Johnson, NHA
Per recommendation from the Wisconsin Health Department, Lakeland Health Care Center will be closing its doors to all visitors, unless there is an emergent situation, in which that would be evaluated on a case by case basis. We apologize for any inconvenience this causes and we appreciate your support during this emergent time in our country. If you have any questions, please call the facility at 262-741-3600.
By now, you have likely heard that the Wisconsin Supreme Court overturned the “Safer-at-Home” Order, and we know there will be questions how that changes the visitor policies at Lakeland Health Care Center. At this time, the Center for Medicare and Medicaid Services (CMS) and the Centers for Disease Control (CDC) continue to recommend restrictions on visitation in all long-term care settings. Therefore, the federal directive to restrict visitation at nursing facilities remains active. The federal directive is not affected by the Wisconsin Supreme Court decision. We continue to follow stringent infection control protocols and guidelines to prevent the spread of COVID-19, a virus which poses serious health risks to the frail and elderly population. We understand the challenges of not being able to visit your loved one, but right now, these interventions are needed to prevent the spread of COVID-19 to our vulnerable residents. Please know that we want to keep your loved ones safe and will keep you informed with any changes. We will continue to find ways to help you have meaningful interactions with your loved one. Thank you for all of your support and dedication. We are have tested all of your loved ones today and will be sent to the state lab Saturday May 16th for testing. As soon as we hear we will be informing all of you again.
Denise Johnson, NHA
Lakeland Health Care Center (LHCC) is a 5-Star post-acute rehabilitation, skilled nursing facility licensed by the state of Wisconsin. We accept Medicare, Medicaid, private pay and most insurances. The purpose of LHCC is to provide high quality, affordable care to the citizens of Walworth County. Our dedicated staff help residents enjoy an independent lifestyle in a beautifully maintained facility.
Our mission is to provide superior care which enhances quality of life and supports the independence of all of our residents. We are dedicated to the citizens of Walworth County, offering a comfortable homelike environment in a financially responsible manner. With the support of dedicated staff and volunteers, our knowledgeable team assists each resident to attain the highest practical physical, mental and psycho-social well-being through a variety of specialized programs.