Commonly Asked Questions
Q. Will I need to share a room
with someone else?
A. No. All of our rooms are
licensed for one person only. You also will have your own
bathroom with a toilet and sink. There is a separate tub room
with a whirlpool and a shower on each household.
Q. Can I eat my meals in
A. As long as you
are not considered to be at risk for choking, you may eat in
your room. However, we recommend that you join the other
fourteen residents in your household at meal times for
Q. What if I'm hungry
A. There are a
variety of snacks available in the household kitchens: cookies,
crackers, cheese, peanut butter, bread, ice cream, etc. You are
welcome to help yourself or ask staff for assistance with
Q. What should I pack?
A. You will be
assisted with getting dressed every day, so bring comfortable
clothing, shoes and slippers with non-skid soles, pajamas or
nightgowns and a robe. We also recommend you bring an electric
razor. Toiletries, such as toothbrush, toothpaste, deodorant,
soap, shampoo, etc, are provided. If you prefer a specific
brand, however, you may want to bring it with you. Sheets,
blankets and pillows are also provided.
Q. Is laundry provided?
A. Yes. Personal
laundry is done by the facility and is included in the daily
rate. However, if you do not want your clothes marked with your
name and room number by our laundry, we recommend you have a
family member pick up your laundry. Please note the State
regulations require that clothing be washed in hot water at our
Q. Will there be a TV in
A. There is a TV
in the living room of your household. There is satellite hook up
in your room, which is included in the daily rate, but you must
supply the TV for your room unless we have a donated TV
available for use.
Q. May I bring in my
recliner from home?
Health Care Center provides a hospital bed, nightstand, dresser,
wardrobe for hanging clothes and chair for each room. Many of
our residents bring their own lounge chairs/recliners for their
rooms. Please note that all furniture must be at least six
inches away from the heating register.
Q. How often will I be
seen by therapy?
Health Care Center has a contract with RehabCare for physical,
occupational and speech therapy. If your physician orders one or
all of these therapies, you will be seen five times per week by
each therapy ordered.
Q. What are visiting
A. Your family and friends are welcome to visit any time.
However, the front doors are unlocked between 7:30 AM and 8:00
Q. What types of
activates are provided?
A. There is a
variety of activities offered: card groups, baking, bingo,
karaoke, church services, shopping and lunch outings are just a
few. Lakeland Health Care Center is dedicated to providing
resident directed care and our recreation staff regularly survey
our residents regarding their programming choices. You will find
a monthly activity calendar in your room and daily activities
written on the board in your dining room.
Q. Am I free to leave
the facility for family outings?
A. Yes. The only
restrictions are if you are here for short-term rehab and
Medicare is paying for your stay, you then must participate in
all scheduled therapy and cannot be on an overnight visit. If
you are paying privately or have Medicaid, overnight visits away
from the facility are permitted.
Q. Is there a room
available where my family can come to celebrate
birthdays/holidays with me?
A. Yes. To
reserve the Craft Room, Activity Room or Meditation Room, please
contact one of the recreation staff.
Q. May I bring my
medication from home?
A. Generally, the
answer is no. Your medication will be ordered through the
pharmacy that we contract with. However, some medications may be
allowed from home, so please speak to your nurse about this for
Q. Do you allow pets?
A. Pets are
allowed to visit as long as they are up to date with their
vaccinations and kept on a leash.
Q. Can I get my hair
done while I'm there?
A. We have a
beautician who works three days per week. There is a minimal
charge for her services. However, your hair will be washed with
your bath at no additional charge.
Q. Can my family eat
meals with me?
A. Yes. Meal
tickets may be purchased at the Reception Desk. Lunch is $6.00
and must be purchased before 11:30 AM. Supper is $4.00 and must
be purchased before 4:30 PM. A twenty-four (24) hour notice is
required for parties greater than two (2). Meals may be eaten in
the sunroom, Craft Room, core area or Activity Room.
Q. What are banking
A. Banking can be
done at the Reception desk from 7:00 AM-8:00 PM, Monday through
Friday and 8:00 AM-8:00 PM on weekends and holidays.
Q. How do I pay for
Beauty Shop services?
A. We ask that
you deposit some money in a resident account. Funds are
automatically deducted when you receive hair care. Gift
certificates are also available for purchase from the Reception
Q. What about outside appointments?
A. We ask that any outside appointments be made by LHCC staff.
The reasoning for this is to ensure that the appointments are
not interfering with other potential appointments and to make
sure that appropriate transportation is arranged.
Please feel free to ask any staff
member if you have any further questions.