Dept of Health & Human Services (DHHS)

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Benefit Specialist Program

The Benefit Specialist Program assists persons 60 years of age or older who may need assistance in securing public or private benefits. The Benefit Specialist provides information to seniors regarding their benefits. The Benefit Specialist also suggests alternative actions that seniors can take to secure benefits. The Benefit Specialist also helps to appeal denials of benefits, advocates on behalf of seniors, and  makes appropriate referrals to other agencies and organizations.

The Benefit Specialist is continually trained and monitored by attorneys knowledgeable in elder law, and all information is kept strictly confidential.

The Benefit Specialist Program is supported with state, federal and county funds. Persons assisted by the program are encouraged to make a donation towards the cost of the service. All donated funds are used to expand the service to other seniors.

To talk with the Benefit Specialist about a benefit issue, call 262-741-3200 or send an e-mail to


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